Terms and Conditions
The following sets out the Terms on which Catching Angels offers you. Before proceeding with your order you should read the terms and conditions below.
If you agree to them unconditionally you may proceed with placing your order. Once you have placed your order, you have entered into a Legal Binding contract.
Cancellations are accepted within a 5 (Five) day period from time of placing your order. Should you fail to notify Catching Angels that you would like to cancel your order, it will be classed as an unauthorised cancellation and your personal details may be submitted to a Credit Collection Agency. This can then affect your future credit ratings, so please send an email to notify Catching Angels, we cannot hold your stock when other customers may be requiring it.
These terms may be amended by Catching Angels at any time by posting the amended terms on this site. The amended terms shall be effective immediately after they are posted on the site.
These terms were updated 16th June 2014.
If unsure please email any queries to avoid any disappointments and inconvenience to both parties.
You can contact us Monday to Friday between the hours of 9am to 5.00pm AEST, either by email or mobile: 0413993128
Please Note: We are not open on weekends or public holidays, if you send and email over the weekend or a public holiday it will be answered the next working day.
Prices are subject to change without notice. If a product ordered is out of stock you will be notified. If there has been a price increase the new price will apply to your order.
While we aim to maintain an accurate stock level of our products, at times products ordered may not be available due to unforeseen circumstances.
Products are described as accurately as possible, however we cannot assure that product descriptions or any content within this site are error-free.
Please Note: be aware and check with your Government Authorities before ordering certain products such as Herbs, Resins & Smudge Items from us. Some countries have stringent Laws on importing these goods. Catching Angels will not be held responsible if Authorities in your country seize goods ordered by you from us.
All prices include Goods and Services Tax (GST) payable on all orders within Australia. International customers are solely responsible for import duty, taxes or other charges which may apply within your own country. Please check with your customs agent before ordering.
Once you have placed an order you must make payment within FIVE days, otherwise your order will be considered cancelled and goods placed back into stock.
We have a set limit of $10 on all purchases (prior to freight)
Money Orders and Bank Cheques (for Australian buyers only)
We DO NOT accept International Money Orders or Bank Cheques due to the high exchange rate.
When making a Direct Deposit, kindly leave your name as reference, not an order number, then email us once you have done so to avoid any delays. We do not accept Personal or Business Cheques.
All design rights, copyright and other intellectual property rights in our designs and products (including images, text and designs of this website), are and will remain the property of Catching Angels.
All possible care has been taken in the preparation of this website. However, specification and particulars in relation to the products referred to in this online catalogue are subject to change without prior notice.
Catching Angels will not be held liable for any pricing errors or omissions. We reserve the right to refuse any sale or service, remove or edit content at our sole discretion. No credits, refunds or replacements will be given on special orders or pre-orders, and there will be no cancellation of orders submitted to suppliers on behalf of the customer.